KeysightCare

What are you looking for?

Get Access to Experts with KeysightCare Technical Support
 
KeysightCare Technical Support now included for three years, in addition to the three-year warranty
  • Get 2 business-day committed technical response with KeysightCare Technical Support
  • Contact us anytime and as often as needed either by calling or emailing us or by opening a case through the Keysight Support Portal
  • Access the KeysightCare online knowledge center, 24x7, which contains decades of R&D expertise in thousands of technical articles and programming examples
  • Open and track support cases efficiently with the Keysight Support Portal
  • Learn more at www.keysight.com/find/KeysightCare 
 
Continue to Lock in Peak Performance with KeysightCare Enhanced
 
Ensure accurate measurements and priority service to achieve greater peace of mind with every new instrument purchase
 
Most distribution preferred instruments include 3 years of extended warranty and 3 years of KeysightCare Technical Support. Add to your sales with software, accessories, and KeysightCare Enhanced for up to 5 years of prioritized calibration, while saving cost. View a short video of the KeysightCare experience.
 
Extend your peace of mind and eliminate budgetary surprises for up to 5 years with KeysightCare Enhanced, available as an upgrade option.
 
KeysightCare Enhanced provides fast answers for unexpected test challenges with a 2 business hour technical response time.
 
KeysightCare Enhanced includes a calibration service of choice based on the equipment’s recommended calibration interval with a 5-business day committed turnaround time (excluding shipment and customs processing).
 
Keep your project schedules on track and receive priority repair coverage with a 7-business day committed turnaround time (excluding shipment and customs processing).
 
To learn more see: www.keysightcare.com 
Keysight Support Portal
 
Manage Assets
  • Access hardware and software details in one view
  • Customize asset list to focus on most important information
  • Manage calibration alerts and scheduling
  • View service history and documents
  • Launch service or support requests directly from Asset Management
Technical Support
  • Submit technical support cases online
  • See all technical support cases, even those created through email or by phone
  • Access to:
    • Thousands of KeysightCare Technical Support articles
    • Product manuals, user guides, programming examples and more
    • Software downloads
    • Safety and service notes
Service Orders
  • Create online calibration and repair requests
  • Look up service order status and tracking information
  • View available services and associated prices
  • Download calibration certificate
Personalize
  • Configure email notifications
  • Create a group with your team to share support cases and customized asset information